Comments on: Optimizing the Customer Interaction Experience http://www.electronicretailerblog.com/2008/05/optimizing-the-customer-interaction-experience/ A place for interaction and debate on today's multichannel marketing and advertising issues Mon, 15 Mar 2010 00:33:28 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Pat Cauley http://www.electronicretailerblog.com/2008/05/optimizing-the-customer-interaction-experience/comment-page-1/#comment-829 Pat Cauley Wed, 14 May 2008 23:23:42 +0000 http://www.electronicretailerblog.com/branding/optimizing-the-customer-interaction-experience/#comment-829 Of course. Anyone that would like the chart emailed to them should send me an email at pcauley@retailing.org. -Pat Of course. Anyone that would like the chart emailed to them should send me an email at pcauley@retailing.org.

-Pat

]]> By: Patrice http://www.electronicretailerblog.com/2008/05/optimizing-the-customer-interaction-experience/comment-page-1/#comment-826 Patrice Wed, 14 May 2008 19:13:14 +0000 http://www.electronicretailerblog.com/branding/optimizing-the-customer-interaction-experience/#comment-826 Would it be possible to get a copy of the Customer Interaction Cycle chart in a different format? The embedded one is difficult to read, I can't make out the words throughout the arrows circle. Would it be possible to get a copy of the Customer Interaction Cycle chart in a different format? The embedded one is difficult to read, I can’t make out the words throughout the arrows circle.

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