I recently heard a statistic that 76 percent of consumers don’t trust advertising. Ouch, that’s gotta hurt. This means that your industry’s credibility is only slightly more viable than Hillary’s sinking odds at snagging the Democratic nomination.

Just when you think the direct response industry, or the advertising industry at large, have finally gained some street cred, we get sacked with more FTC complaints against Kevin Trudeau or revelations that Lipitor ads featuring Dr. Robert Jarvik are misleading.

There’s a reason why “Saturday Night Live” has consistently come up with relevant material to ridicule the ad industry…we practically spoon-feed it to them.

All jokes aside, enough is enough! Join ERA and Electronic Retailer at our upcoming events, where you have the power to learn about and change the course of your industry.

April 30, NYC – ERA Legal Series: Practical Knowledge for the New Technology Landscape

The seminar will shed light on the most recent FTC developments and offer practical insights and in-depth legal solutions in the area of emerging technologies, notably behavioral advertising.

April 31, NYC – Electronic Retailer LiveEdit Lab

Discover the fate of paid programming at our Executive Media Summit, followed by a day of relevant sessions geared to keep your business ahead of the game and afloat in times of economic uncertainty.

May 20, Washington, D.C. – ERA Government Affairs Fly-In

Finally, if you truly want to be involved and have your voice heard on behalf of the industry, join with your colleagues as we teach you the legislative issues facing your business. You’ll then be paired into groups with a seasoned lobbyist to meet with your elected representatives in Congress on Capitol Hill to voice your concerns.

It’s your industry; perhaps it’s time to take some ownership.

Pat Cauley, eMedia Editor, Electronic Retailer Magazine

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According to ERA’s most recently commissioned paper, Mapping the Path to Purchase, Forrester Research suggests that television drives online sales. Indeed, 44 percent of the study’s respondents went to retail to find a product they saw on an infomercial or home shopping channel and more than one-third of consumers visit engines (eBay, Yahoo, Google, etc.) to compare prices, with more than 50 percent of those making a purchase.

But wait, there’s more; now it’s the consumers themselves who are creating pathways and signposts. It’s interesting, looking at the apparent quick rise of the “consumer influencer.” It seems just yesterday when branding was king and PR, marketing, research and agencies pushed sales. But today, through the power of blogs, online communities, forums, boards, videos on YouTube, Facebook and more, customers are definitely in charge.

I wonder what retailers think about how this will all shake out? How do retailers leverage those consumer influencers?

Sieglinde Friedman is ERA’s vice president of strategy

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Here’s a few photo highlights from parties held during ERA’s recent eRetailer Summit in Miami. Check back often, your mug shot may be up next!

Click here for more information about upcoming events!

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Senator John Kerry is up in arms. And no, it has nothing to do with Clinton, Obama, McCain or even Iraq. Recently, Kerry wrote a post for the popular Huffington Post blog in which he detailed a despicable occurrence that took place at the FCC hearing in Cambridge with Comcast concerning Net Neutrality. As if its move to block certain content a few months back wasn’t bad enough, Comcast actually stooped to paying people off the streets to pack the seats that would have otherwise been given to the hundreds of concerned citizens left literally outside in the cold.

You may be thinking to yourself, “Who cares what John Kerry or the Huffington Post say, I’m a conservative!” Well, don’t take Kerry’s word for it. ERA’s own vice president of government affairs, Bill McClellan, was there in person to witness the entire debacle. As I described in an earlier post, Net Neutrality is one of ERA’s core government affairs initiatives, because keeping the Internet free and open is vital to everyone’s continued e-commerce success. With all this talk about repurposing infomercials and content on the Internet, how would you feel if Comcast decided your site was taking up too much bandwidth and they simply stopped allowing consumers access? They wouldn’t be that shameless, would they?

I can’t stress enough the amount of money, time and energy the telecos spend on Capitol Hill lobbying to take control of the Internet, dividing it into a two-tiered system. Are you concerned but don’t know what you can do to help? I encourage you to join ERA on May 20th on Capitol Hill for our annual Government Affairs Fly-In, where we will brief you on the issues and set you up with your elected representatives so that you can voice your concerns about the vitality of your business and its bottom line’s dependence on an open Internet.

Pat Cauley, eMedia Editor, Electronic Retailer Magazine

Our exclusive interview with Senator John Kerry

Our exclusive interview with Arianna Huffington

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Since its founding 21 years ago, Hawthorne Direct has never been afraid to take chances. The company launched a new website—The Hawthorne Videoactive Report—just a little over a year ago that features a brief daily newscast about interactive, video-based advertising.

I caught up with Scot Wilcox, the Report’s writer and editor, to chat about the site—and its relationship to the parent company. Hawthorne has produced about 220 reports to date, and Wilcox thinks that the project is hitting its stride. “The Videoactive Report is pretty multi-faceted,” he says. “It’s a way to share good information, to test new ideas and to ensure that we stay atop the hot trends. That’s not to say that our agency will offer every single tactic we talk about, but you certainly can’t innovate from an information vacuum.”

The project is the brainchild of DRTV pioneer Tim Hawthorne, a founding member of what is now ERA. According to Wilcox, the Report reflects Hawthorne’s creative and community values: “Tim has been out there networking and sharing his ideas for years. The blogosphere is a particularly efficient medium to continue that process. Plus, we’re doing it in video, the most engaging format there is.”

Although the site includes advertising news, Wilcox explains that “the HVR,” as he calls it, is more of a trends and analysis site. “Don’t forget that we’re first and foremost an advertising agency, not the Associated Press,” he says. “We really don’t worry who’s first with a story. What we care about is how these events impact the agencies doing the work.”

Perhaps the site’s most interesting feature is that Hawthorne Direct views it as a hybrid of sorts: part working content site, part test lab. For the daily videocast, the agency has tested different formats, emphases, production software, studio arrangements and distribution options. The website also provides the agency a vehicle to test layout, optimization, ad creative, media buying and social networking. Wilcox says that from the agency’s perspective, The Videoactive Report will always be something of a work in progress, but viewers should still enjoy it as a time-saver. Deputizing someone else to scour hundreds of resources for the critical content should always be appealing.

Pat Cauley, eMedia editor, Electronic Retailer Magazine

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Amnesty International “Protect the Human” project has gone to some interesting lengths to promote its cause for human rights. It’s even employed shock tactics to drive traffic to its website. However, one of its recent campaigns pokes fun at the DRTV industry.

As an industry that’s had its battles with credibility, many direct response marketers try hard every day to improve our collective image. This is one of the main reasons ERA (formally NIMA) was founded in the first place!

Does this sort of joke offend you? Or, are you flattered that an international cause would use a faux live shopping segment to promote its agenda?

Pat Cauley, eMedia editor, Electronic Retailer Magazine

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PALM SPRINGS, Calif.—Earl Greenburg, founder of Transactional Marketing Partners and former chairman of ERA’s board of directors, died on Friday, February 1. Prior to making his indelible imprint in the DRTV industry, Greenburg made his mark in the entertainment industry as a former vice president of NBC and producer of “The Regis Philbin Show.” He received two Emmys for his work. Greenburg most recently served as the Palm Springs International Film Festival’s board president.

A memorial service was held for him on Monday, February 4 at Temple Isaiah in Palm Springs. In lieu of flowers or gifts, the family suggests that a donation be made to the Greenburg Family Foundation. The foundation, which is instrumental in helping numerous local charities, is located at 125 East Tahquitz Canyon, Suite #203, Palm Springs, CA 92262. Greenburg, who was once described by Linda Goldstein to Forbes.com as “A relationship builder, a dealmaker that brings people together who should be together. He makes deals happen,” will be deeply missed by the direct response industry.

Obituary

Forbes.com Article

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Video is video is video. People are going to consume it on all sorts of devices. They’ll watch on their widescreen TVs, on their desktop computers, on their laptops, on their phone—but watch they will. Why? This text tells you what I think, but only a video really clues you in to how I feel.

You know better than most that people buy from people. If buyers can’t touch it and feel it, they want to watch somebody else touch it and feel it. They want to see how heavy it is, how luxurious it feels, how it looks on a chain. They want to hear—and see—people talking about it. And they can via video.

So think of every video you make as content for the website. Then pay attention to see who is interested enough in the product to watch. It’s surprising how useful that information can be for upselling, cross-selling, product improvement, product extension, and, well, don’t get me started.

I just wish you could see how excited I am about this!

Register for Wednesday’s LiveEdit Lab in Santa Monica where you can pick Jim’s brain in person!

Jim Sterne is president of Target Marketing and Chairman of the Web Analytics Association.

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