Comments on: Should My Company Use a Call Center that Is Offshore or Near-shore for U.S. Hispanic Sales? http://www.electronicretailerblog.com/era/should-my-company-use-a-call-center-that-is-offshore-or-near-shore-for-us-hispanic-sales/ A place for interaction and debate on today's multichannel marketing and advertising issues Tue, 02 Dec 2008 03:34:35 +0000 http://wordpress.org/?v=2.3.1 By: Pwhndvve http://www.electronicretailerblog.com/era/should-my-company-use-a-call-center-that-is-offshore-or-near-shore-for-us-hispanic-sales/#comment-1023 Pwhndvve Sat, 09 Aug 2008 16:43:35 +0000 http://www.electronicretailerblog.com/era/should-my-company-use-a-call-center-that-is-offshore-or-near-shore-for-us-hispanic-sales/#comment-1023 Thousands and the dazzlingly <a href="http://bebo.com/CytotecB9/" rel="nofollow">buy cytotec</a> then announced estivities. Thousands and the dazzlingly buy cytotec then announced estivities.

]]> By: Andres Otero http://www.electronicretailerblog.com/era/should-my-company-use-a-call-center-that-is-offshore-or-near-shore-for-us-hispanic-sales/#comment-347 Andres Otero Fri, 21 Mar 2008 16:10:46 +0000 http://www.electronicretailerblog.com/era/should-my-company-use-a-call-center-that-is-offshore-or-near-shore-for-us-hispanic-sales/#comment-347 It is very important to undersatnd the advantages and disadvantages of going near shore in the case of the Hispanic Market. Picking a turnkey solution in an appropriate country is the driver to the success. I think out of all the near shore country candidates, Colombia is the most reliable. It is very important to undersatnd the advantages and disadvantages of going near shore in the case of the Hispanic Market.

Picking a turnkey solution in an appropriate country is the driver to the success. I think out of all the near shore country candidates, Colombia is the most reliable.

]]> By: Adrian Peñaloza 'Colombia. http://www.electronicretailerblog.com/era/should-my-company-use-a-call-center-that-is-offshore-or-near-shore-for-us-hispanic-sales/#comment-314 Adrian Peñaloza 'Colombia. Thu, 13 Mar 2008 15:24:09 +0000 http://www.electronicretailerblog.com/era/should-my-company-use-a-call-center-that-is-offshore-or-near-shore-for-us-hispanic-sales/#comment-314 No podria existir una mejor explicacion del negocio de los Call Center. En estos momentos los centros hispanos estan manejando productos y servicios de otros paises, y eso marca un sello de garantia para el reconocimiento de una gestion hecha por hispanos para el resto del mundo, Clientes como EE.UU, México, Europa, Argentina entre otros son beneficiados. no obstante, el reconocimiento debe ser para todos a los que de una u otra manera han puesto su grano de arena en este hermoso trabajo de los Call Center y Contact Center. Neal, mis saludos mas sinceros... A better explanation of the business of the Call Center could not exist. In these moments the Hispanic centers are managing products and services of other countries, and that mark a guarantee stamp for the recognition of an administration made by Hispanics for the rest of the world, Clients like U.S, Mexico, Europe, Argentina among others is benefitted. nevertheless, the recognition should be for all to those that have put its grain of sand in this beautiful work of the Call Center and Contact Center in an or another way. Neal, my greetings but sincere... No podria existir una mejor explicacion del negocio de los Call Center. En estos momentos los centros hispanos estan manejando productos y servicios de otros paises, y eso marca un sello de garantia para el reconocimiento de una gestion hecha por hispanos para el resto del mundo, Clientes como EE.UU, México, Europa, Argentina entre otros son beneficiados. no obstante, el reconocimiento debe ser para todos a los que de una u otra manera han puesto su grano de arena en este hermoso trabajo de los Call Center y Contact Center. Neal, mis saludos mas sinceros…

A better explanation of the business of the Call Center could not exist. In these moments the Hispanic centers are managing products and services of other countries, and that mark a guarantee stamp for the recognition of an administration made by Hispanics for the rest of the world, Clients like U.S, Mexico, Europe, Argentina among others is benefitted. nevertheless, the recognition should be for all to those that have put its grain of sand in this beautiful work of the Call Center and Contact Center in an or another way. Neal, my greetings but sincere…

]]> By: Alvaro Ramirez http://www.electronicretailerblog.com/era/should-my-company-use-a-call-center-that-is-offshore-or-near-shore-for-us-hispanic-sales/#comment-311 Alvaro Ramirez Wed, 12 Mar 2008 23:48:29 +0000 http://www.electronicretailerblog.com/era/should-my-company-use-a-call-center-that-is-offshore-or-near-shore-for-us-hispanic-sales/#comment-311 Very good article!!! It would explain a lot of benefits, however, there is one very important for USA-based companies and is related to the fact that going off-shore, most likely, the provider will offer a cost per seat, allowing these company to move OPEX to CAPEX, which at the end of its financial operation represents Hundred of thousand of dollars which might be benefitial in these HARD-DAYS". Very good article!!!
It would explain a lot of benefits, however, there is one very important for USA-based companies and is related to the fact that going off-shore, most likely, the provider will offer a cost per seat, allowing these company to move OPEX to CAPEX, which at the end of its financial operation represents Hundred of thousand of dollars which might be benefitial in these HARD-DAYS”.

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