Posts Tagged ‘david gould’

The iPhone Impact

Friday, March 27th, 2009

david-head-shotthumbnailIn my last blog post, I cited a factoid regarding 17 million iPhones having been sold to date. In fact, Apple’s App Store is downloading and/or selling approximately 3 million applications every day. Of course, this is America, and where would be without over-reactive pendulum swings? Some are asking if the App Store paradigm is the wave of the future and if the mobile web is dead? The answer, of course, is a resounding NO.

The App Store is not the future- it’s the present, and only with respect to the iPhone. The appeal of the iPhone is the App Store. To Apple’s credit, they were really smart when the copied their iPod and iTunes template when they launched the iPhone. Further, they were downright brilliant when they made each and every hardware component on that phone i.e. the microphone, speaker, screen, camera and GPS chip available to the developer community via open APIs and a well thought iPhone software development kit. Layer on Apple’s typically brilliant marketing and voila: two years later we have 17 million phones, tens of thousands of apps and another Apple success story.

Ok, so now let’s put this in context. First, while 17 million iPhones have been sold worldwide, there are more than 2 billion non-iPhones out there. Second, let’s be real, the App Store is a walled garden and walls are always salacious targets in the same way that buttons compel pushing. Think AOL… So, as we all think about developing our mobile applications, know that it is imperative to develop a WAP application first and foremost. I would of course, encourage the development of an iPhone app too as iPhone users are rabid consumers of applications and the mobile web. Also, cell phone manufacturers, take note: Start defining standards across your line of handsets. Publish APIs and SDKs that allow developers to write apps and/or mobile web applications. And watch the mobile web tsunami explode!

David Gould is CEO of mShopper.

Does Anyone Doubt That Mobile Has Arrived?

Wednesday, February 4th, 2009

david-head-shot.jpg First, I’m honored that ERA asked me to blog about the mobile commerce space in advance of the upcoming eRetailer Summit. I promise to keep my blogs short. I will do my best to keep them pithy and relevant.

I know we have all heard so much about the mobile channel over the last few years. There has been a lot of hype. There have been several false starts. But, I can tell you in all honesty that mobile is here, now. A lot of research will be published over the next months that detail how important multichannel marketing has become in terms of customer retention, conversion rates and ROI. Best-of-breed retailers all have multichannel strategies in place and are myopically focused on how to expand the scope and efficacy of that strategy. Mobile has become a critical component of such a strategy.

I thought I might offers some great statistics, each released over the last few weeks, that can help as you think about your mobile strategy and allocation of marketing budgets. In these extraordinary times, cost/benefit analyses are a must. Every dollar spent will be scrutinized for ROI and necessity. Still, there seems to be little doubt that mobile has arrived in a big way. Retailers who do not incorporate a mobile solution as part of their multichannel strategy do so at their own peril.

• 17 million iPhones have been sold to date

• 500+ million apps have been downloaded from Apple’s App Store, with more than 200 million downloaded since December

• Visa is launches mobile payment solution using Google’s Android technology

• Mobile devices are expected by many to be the dominant method of connecting to the Internet

• Approximately 2.5 TRILLION text messages were sent in 2008 and this number is expected to grow 30 percent in 2009 (even in a down market)

• More than 270 million estimated cell phone subscribers in the United States

• Mobile is a trillion dollar business! Some context here… automobiles are a half trillion business, IT is a half billion dollar business, TV and radio combined, half a billion, advertising, half a billion

I could go on for a long time like this, but I hope we all get the picture.

You can meet with David Gould of mShopper live at the eRetailer Summit’s Solution Zone on Sunday, March 1, from 12:00 p.m.—3:00 p.m. Register here!