The Evolution of Interactive Marketing
Wednesday, January 16th, 2008
Things sure have changed a lot in the past 12 years. I can remember like it was yesterday standing at a pay phone near the field where I played little league baseball. I proudly dropped my quarter into the slot and dialed the 800 number I had written down on a little piece of crumpled up paper. I pressed the number corresponded to the color blue and the rest was history. It would soon be revealed that I had voted with the majority of Americans, 54 percent to be exact, in deciding the new M&M color. With over 10 million votes cast, blue won in a landslide over pink, purple or no change. Being just a kid, I couldn’t help but think that I had a huge impact on making the new M&M blue. That’s the brilliance of a successfully executed marketing campaign.
This is all somewhat ironic now, first and foremost because M&M’s don’t differ in taste depending on color, but also because of the way in which I interacted with the campaign. A recent L.A. Times report revealed that AT&T plans to phase out its pay phone business by the end of ’08. Additionally, a kid today would probably never fathom having to write down an 800 number on a piece of paper, but instead would be asked to text a quick code to vote for something or log onto a website. This all came to me when a current television commercial asked consumers to help create the next Mountain Dew. The “Dewmocracy” campaign asks consumers to join the movement, play games, and take a journey with fellow consumers as they develop teams eventually leading to a new flavor, color, name, logo, label, and tagline for the next Mountain Dew. This innovative campaign is a far cry from pressing 1 for blue. Only time will tell if it will be a success.
Do you think the Mountain Dew campaign will take off? Are there any recent interactive marketing campaigns that you’ve been impressed with?
Pat Cauley, eMedia editor, Electronic Retailer Magazine




















