Questions? Comments? Interested in contributing content? If so, please contact Pat Cauley, eMedia editor, at (703) 908-1030 or via e-mail at pcauley@retailing.org

Posts Tagged ‘myspace’

The Young Professional Facebook Paradox

Thursday, July 3rd, 2008

katiewhite.jpg Allowing colleagues and co-workers to view your Facebook and MySpace page has been a conflict my friends and I have struggled with since graduating from college. Is it appropriate to allow your workplace access to your college pictures? And more importantly, will we be judged based upon these pictures? This argument has plagued my generation. When the following question came across our ASAE listserv, I couldn’t wait to see what other people thought. The original post was from a communications company looking to hire an assistant. While the employer was browsing applicants’ Facebook pages, they found “stuff that was disturbing and raises questions about the suitability for a couple of the candidates.” The employer wanted to know if it was appropriate to mention/question an applicant about his or her Facebook profile, and was “looking for tips on how to navigate this situation.” The listserv took off like rapid fire as my inbox proceeded to be inundated with opinions and tips from all over the map!

Some people felt the candidates should have cleaned up their Facebook page and that my generation is too open with social networking. One woman stated, “Bottom line: I think job seekers should be savvy enough to know their stuff is out there and self-censor, or not, as they feel is appropriate. A friend of mine de-activated her totally tame profile for a while during a federal hiring process, and I think that’s wise in this climate.” This really made me think: De-activate my profile over a frat party in college? Get real?!?!

n12606039_10919477_7406.jpg

The beauty of Facebook is being able to keep in touch with numerous people, as you can send messages, write on their wall, and even tag pictures of events you have participated in. In a day and age where time is valuable, it makes keeping in touch easy. I immediately knew there would be one person who could relate to me on this issue. “Pat you have to come in here. I can’t believe this,” I yelled to Pat Cauley, whose office is across the hall from mine. He was in shock too, “Do they even know how Facebook started?” he asked. “Obviously not, we have to set the record straight.” Pat and I collaborated and came up with this Listserv response, “I joined Facebook in the fall of 2004 as a college junior. At the time you needed an .edu e-mail address to even join the site, as it was an online social diary/interactive yearbook. As the place where we like to connect with and keep in touch with college and high school friends, this should not represent a young professional’s work ethic or ability. Imagine if your employment qualifications were based upon your pictures from Woodstock that suddenly surfaced online.” Again, my inbox was like rapid fire—e-mail, e-mail, e-mail, I couldn’t believe how many responses. Some responses agreed with my view while others didn’t. However, I found the most surprising post came from a CAE (certified association executive). He has hired two people in the past six to eight months and actually passed on dozens of applicants who had no findable Internet content. Why? He felt just because questionable behavior wasn’t on Facebook, doesn’t mean the applicant didn’t partake. He decided he knew more about those applicants who were engaged on the social web than those who weren’t.

So, I guess you are damned if you do and damned if you don’t? I welcome you to check out my page and let me know what you think. Or better yet, why doesn’t everyone relax and enjoy this humorous infomercial parody video of Facebook.

Katie White is ERA’s retailer relations manager.

The Evolving Online Morality

Thursday, April 17th, 2008

tomdellner032108.jpg If you’re an events manager with a death wish, invite Jason Calacanis to deliver the keynote address at your next conference. Sure, Calacanis—a serial Internet entrepreneur who made the bulk of his fortune with the sale of his company Weblogs, Inc. to AOL—will deliver an engaging, thought-provoking and sometimes flat-out inspirational talk. But then again, he might just start a riot.

After all, this is the guy who, at SES Chicago in 2006, announced—to a group of search professionals—that “SEO is bullshit!” and compared those engaging in SEO to “snake oil salesmen.”

It didn’t go over well
.

Having escaped Chicago, living to speak another day, Calacanis recently addressed a room full of affiliate marketers at the Affiliate Summit West. Apparently unruffled by the flap and furor over his SEO comments, Calacanis explained to the affiliate folks that the rest of the industry saw them as the bottom rung of the food chain, wired to make the quick buck.

There was no standing ovation.

But to be fair to Calacanis, he’s not some sort of egomaniacal misanthrope who gets a perverse pleasure out of standing on a stage and belittling the audience. (Actually, he might just take a little pleasure in it.) In fact, the point he’s trying to make is a valid and intriguing one.

First of all, Calacanis was over-generalizing for effect: he sees value in ethical SEO and understands that there are legitimate best practices to follow in designing, maintaining and promoting a site that will allow it to rank higher in search results. And he certainly doesn’t see anything wrong with the fundamental concept of affiliate marketing: engaging a group of websites to help sell product or generate leads as a sort-of extended sales force.

Calacanis has a problem with those interested in gaming the system to make a quick buck—whether it’s the black-hat SEO firm that exploits a weakness in a search engine algorithm to garner a temporary high rank for an undeserving website (until the search engine closes the loophole and the site plummets off the search results page) or the affiliate who steals content to game the search engines to generate more traffic and commissions, or the marketer who floods blogs, message boards and social networks with paid posts.

According to Calacanis, it’s all borne out of a misguided ethic that has pervaded the Internet since the mid-’90s: if one is technically capable of doing something, then it’s OK.

But he—and others—see reason for optimism. As more and more black-hat marketers exploit the various systems, these systems eventually break down, to be replaced by ones that are more resistant to gaming. Consumers are helping to drive change, too. We leave MySpace to go to Facebook and then to LinkedIn as policing technologies are developed that help eliminate spam or fraud. Sites like Angie’s List—a ratings and reviews site for home-improvement contractors—take off because they are curated to ensure the reviews’ (and reviewers’) legitimacy. In other words, because they earn our trust. Calacanis himself has developed Mahalo.com, a search engine that uses human beings to find and organize the best links for given search terms—and to filter out irrelevant or spam results.

A new ethic is evolving: trustworthiness is good for business.

Tom Dellner is executive editor of Electronic Retailer Magazine and editor of its supplement, Online Strategies

Has PETA’s Advertising Gone Too Far?

Wednesday, December 12th, 2007

patavatar.jpg First they give us a vegan with Alicia Silverstone swimming naked in a pool in support of animal rights. Now they’ve gone on the attack against Mary-Kate and Ashley Olsen for wearing fur. Dubbing them the “Trollsen Twins,” and more specifically, “Hairy-Kate and Trashley,” PETA has seriously stepped up its provocative awareness tactics. But, is this effective?

We know that celebrities can help sell products, such as Guthy-Renker’s Proactiv. But do we really care whether or not they wear fur or support animal rights? Are Mary-Kate and Ashley Olsen as instrumental in halting the production of fur garments as those who actually make the business and distribution deals in the fur industry? The billboards featuring the Olsen twins that read, “Fur is worn by beautiful animals and ugly people” debuted yesterday in L.A., and will also run in magazines. In addition, PETA has launched a microsite with videos and interactive games, as well as a MySpace page for its “Trollsen Twins” campaign.

Has PETA gone too far? Or will this multichannel marketing effort prove effective?

-Pat Cauley, eMedia editor, Electronic Retailer Magazine

PETA’s “Trollsen” Campaign

Gen Y Has Tuned Out. Are You Prepared to Follow Us?

Tuesday, December 11th, 2007

genychart_resized.png

patavatar.jpg Yes, the way we young folks consume our media has changed. On a recent Sunday evening with friends, I watched in awe as my MacBook became the center of attention in the room. “Press mute on the TV,” Steve said commandingly. It was only a matter of seconds before he had the YouTube homepage on the screen. He played songs and videos that he liked. He even played a sports-themed video on the site as we all ignored the actual live sporting event that played in the background on my television. Right as it seemed we were done with YouTube and ready to go back to the TV, next thing you know, my friend Melissa asked Steve if he was on Facebook or MySpace. Like everyone else in the room, he was a member of both.

Along with ignoring the sporting event, we were also ignoring the advertisements you paid such a dear price from your media budget. Are you happy with your return on investment? If my friends and I are anything like the norm, then media loyalty and viewing habits are rapidly shifting. Are you prepared to engage the Gen Y consumer on our turf?

-Pat Cauley, eMedia editor, Electronic Retailer Magazine

Attention Sports Fans: Click here to see the ESPN Century video we couldn’t keep our eyes off of