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Posts Tagged ‘Social Networks’

Viral Marketing: Engaging With the Consumer

Monday, June 16th, 2008

patrickpic.jpg A while back, I wrote an article that discussed the viability of viral marketing for Electronic Retailer’s September 2007 issue. In the article, I mention different campaigns that have used viral marketing and succeeded, as well as a few that didn’t pan out (think “Snakes on a Plane” bombing at the box office).

According to Wikipedia, viral marketing refers to marketing techniques that use pre-existing social networks to produce increases in brand awareness or to achieve other marketing objectives (such as product sales) through self-replicating viral processes, akin to the spread of pathological and computer viruses. It can be word-of-mouth delivered or enhanced by the network effects of the Internet. Viral marketing is a marketing phenomenon that facilitates and encourages people to pass along a marketing message voluntarily.

Below are two current, successful viral campaigns:

The first video shows how a well-established brand like Bud Light uses viral marketing to keep itself hip, fresh and funny. This video was brought to my attention via word-of-mouth while out this weekend.

The second shows how a less established brand uses YouTube to drive to its website and keep potential customers engaged and entertained.

The fact that you viewed these videos means I just helped move the viral campaigns forward. Whether you share it with your family and friends, a true test of success is up to you.

Pat Cauley is Electronic Retailer magazine’s eMedia Editor

Spreading the Gospel of New Media

Friday, June 13th, 2008

jolie.jpg New media evangelism in the direct response industry begins to remind me of biblical tales of woe, the Old Testament tales where prophets are slaughtered or exiled or something along those lines. Or at least roundly mocked. It’s part of my personal story and also part of the state of the industry, and it’s truly unfortunate.

For those of us who embrace risk and are joyful and passionate in our approach to new media, evangelism can be the most grueling, frustrating part of the game. Trying to make a twitter proselyte out of someone who can’t figure out e-mail attachments? Yeah, it gets old.

Time after time when talking to DR agency folks, I’ve run into an impenetrable wall of mythology about new media. It’s fear-based, it’s preventing progress for all the worst reasons, it’s causing forward-thinkers to be punished, and it’s simply untrue. The mythology includes the ideas that mobile commerce isn’t functional, that social media isn’t measurable, that R&D can’t lead to ROI, etc.

Recently, an agency CEO quipped about media/tech adoption, “You can lead a horse to water…”

Alright, so publications such as Electronic Retailer are leading the DR horse to water through education. Firebrands such as Marty Fahncke, Dana Todd, and a slew of others are leading the horse through sometimes-rabid evangelism. Research firms publish data saying that consumers are ready for new media. Clients are beginning to ask for more creative digital solutions.

I do begin to wonder: What’s it going to take to get that horse to drink…Damn it.

Jolie O’Dell is a mobile, social and evolving search enthusiast.

Facebook: Business or Pleasure?

Tuesday, March 11th, 2008

aaron.png I have this little theory that social media (e.g., blogs, forums and social networks) open up a whole new behavioral change where it’s acceptable to be a little personal, a little less professional and more “off the cuff” with thoughts, comments and ideas. Facebook is the “great experiment” in which we are all now trying to figure out how much of our personal lives to share with who we allow to be friends.

It comes back to the transparency element of social networking in that you must be transparent and real about your level of communications. If too contrived or too rigid, it just does not work.

So, my conclusion is: it’s about time! We all have enough stress in our lives and really do not need any more when it comes to communicating amongst peers. So, let’s be ourselves, be comfortable with that, recognize every once in a while that we’ll have friends post things that are less than appropriate and all accept it for what it’s worth.

Do you agree? 

Aaron Kahlow is managing partner of BusinessOnLine and chairman of the Online Marketing Summit. He is a regular columnist for Electronic Retailer magazine.